Quickbooks users will have to deal with many errors once in a while. This can be a bit irritating as all your management and accounting-related works get stopped due to this single error. In this article, we will be talking about the log-in issues in the Quickbooks software.
This issue is called the Quickbooks Login Error. With this post, you will get to learn about each and every detail related to this error. Not just that, you will also get to know all the effective ways to eliminate the Quickbooks login error 9999.
So buckle up your seat belt, we are ready to help.
Reasons Behind the Quickbooks Login Error
There are various causes that can help this error to exist. Let us have a glance at them.
- Your QBs account is being operated from a different location via the same sign-in credentials.
- Improper log out during the last QB session.
- A third-party application like a firewall or antivirus is blocking the working of Quickbooks.
- The junk files, cache, cookies, and old browsing history can also lead to the login error.
Quickbooks Login Error in Google Chrome
Many users reported Quickbooks unrecoverable Error after login while they were operating the google chrome browser. So, there must be some reasons behind this and we will have a glance at the symptoms now.
Symptoms
- Your page keeps on loading but shows no result.
- An error text message quoting that the services are unavailable comes up on your desktop screen.
- Inability to proceed forward from the log-in screen.
- A black screen or a blank window comes up after the page is successfully loaded.
- Quickbooks does not work after you have signed into your account.
- The inability of Google Chrome to load the login page of Quickbooks.
- The Google Chrome browser response time becomes high.
Causes
- This error can be witnessed in google chrome in case you did not sign out properly during the previous QBO session.
- In case some other user accesses Quickbooks online via the same credit card details but on a different system.
- You can also face this problem in case a firewall or antivirus is causing blockage on the performance of Quickbooks.
Solutions to Rectify Quickbooks Login Error
There are many ways you can make use of resolving this error. You have to use each method till you get to the method that fits your case. Also, always create a backup of your essential data in order to prevent any important information loss.
Solution 1: Changing the Web Browser
There are many chances that you might be facing this error as the web browser you are using can have some issues. So, you can change the web browser for logging into the Quickbooks online account. In case, you are operating Google Chrome, you can switch to Internet Explorer or Mozilla Firefox and vice versa.
Solution 2: Using Google Chrome in Incognito Mode
With the assistance of the Incognito window, you no longer need to worry about external interferences. As in incognito mode, the cookie and the browsing history are not saved. This will allow the user to surf through easily and then sign in to the Quickbooks page. Here is how to do it.
- Firstly, access the Google Chrome browser.
- Now, in the upper right corner of the screen, you can see three dots which is the icon named customize and control.
- Tap on it.
- Now, choose the option New incognito window.
- Or you can also make use of the keyboard shortcut Ctrl+Shift+N to do the above step.
- A new incognito window will come up.
- Go to Quickbooks Online and try to sign in from there.
Solution 3: Clearing Out the Browsing History and Cache
- Tap on the icon Customize and Control.
- Now, choose the option Settings.
- After this, select the option Clear the history.
- A new tab will come up.
- Checkmark the boxes you wish to clear out.
- Lastly, tap on the option Clear data.
Final Words
In this article, we have shared each and every piece of information related to the QuickBooks login error 9999 from its causes, symptoms, and easy quick solutions to fix this login error. We are hoping that you were satisfied with the content of the article and are no longer in any sort of sign-in trouble.
In case you are still not able to resolve the issue, you are advised to coordinate with the QBs customer service and assistance team that will surely connect with you in no time for assisting you throughout your problems.